Privacy Policy

About this Privacy Policy

Last Updated: 17 July 2024

This Privacy Policy is designed to help you understand how The Climate Tribe (“us” or “we”) respects your privacy and protects your personal data. If you visit our website at www.theclimatetribe.com (“Website”), engage with our content, subscribe to our newsletter, make submissions, take a pledge, or interact with us via our Website, email, phone, or social media, this Privacy Policy applies to you.

We want to ensure you’re always able to make informed decisions about the personal data you choose to share with us, so we encourage you to read our Privacy Policy carefully to understand how and why we collect, use, and share your data.

We will not collect or use your personal data for any purpose other than as described in this Privacy Policy. If you have any questions about this Privacy Policy, please contact us using the details provided below.

Our Details

This Privacy Policy applies to The Climate Tribe (“we,” “us,” “our”) as a data controller. Our registered address is:

The Climate Tribe
Office 201 Khalidiya Park Tower,

Zayed the First Street, Al Khalidiya,

P.O.Box 110044, Abu Dhabi, UAE

When and How We Collect Personal Data

We may collect personal data directly from you, from third parties you have authorized, or from publicly available sources. This includes:

• When you communicate with us in person, by phone, or by email
• When you submit your stories or images to our Website
• When you provide feedback on our Website
• When you complete the "Contact Us" form
• When you subscribe to our newsletter
• When you register to attend our events
• When you interact with us via social media or other platforms

The Types of Personal Data We Collect

The types of personal data we collect about you will differ depending on your interaction with us. This may include:

• Personal information used to identify you, such as your first and last name
• Contact information, such as email address and phone number
• Information included in your communications to us
• Information included in you feedback on our Website 
• Information about your use of our Website such as your internet protocol (IP) address, or browser type

How and Why We Use Your Personal Data

Data protection laws mandate that we only use your personal data for specific and lawful purposes and where we have a valid reason to do so.

Our Purposes for Processing Your Personal Data

We process your personal data for the following purposes:

• To respond to any inquiries, complaints, comments, or feedback that you have submitted to us
• To provide you with our Website and services and to manage our business relationships
• To facilitate your participation in any of our programs or events
• To improve and develop our Website and services
• To market and promote our services, programs, and events
• To ensure our content and Website remain safe, secure, and available to you
• To comply with legal obligations and to protect against fraudulent or unauthorized activities

Our Legal Bases for Processing Your Personal Data

We rely on the following legal bases to process your personal data:

Consent

Where you have given us your consent to process your personal data for a specific purpose.

Note that if you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by contacting us using the contact details below.

If you do withdraw your consent, and if we do not have another legal basis for processing your personal data, then we will stop processing it. If we do have another legal basis for processing your personal data, then we may continue to do so, subject to your rights.

Contract

This may include processing personal data during procurement, when conducting background and reference checks, when processing payments, during debt recovery, enforcement, and other processes related to the performance of our contracts.

We may also process personal data when necessary for the commencement or defence of legal claims, for the purposes of carrying out our employment and social security obligations, and to enable our compliance with other legal obligations to which we are subject.

Legitimate Interests

Where our processing of your personal data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

• Delivering, developing and improving our Website, services and programs;
• Gaining insights from information collected via our Website;
• Marketing and promoting our services and events;
• Keeping our Website and users safe; and
• Maintaining and improving our data security measures.

In each case, these legitimate interests are only valid if your rights and interests do not outweigh them.

Why and With Whom Do We Share Your Personal Data

We use third-party service providers to help us process your personal data when you engage with us. These third parties provide the hosting, functionality, and support services we need to provide you with our Website and our services. We will only share your personal data with these third parties when strictly necessary and according to the safeguards and good practices set out in this Privacy Policy. We do not sell your personal data.

From time to time, we may also need to share personal data with other third parties, such as professional advisors, relevant regulators, or other authorities to protect the rights and privacy of our organization, employees, and Website users, or to comply with legal or regulatory requirements.

We may transfer your personal data across international borders to our third-party processors located in different jurisdictions. We ensure that appropriate binding contracts are in place that warrant the protection of all personal data that we share.

How Do We Protect Your Personal Data?

We have implemented appropriate technical and organizational measures (e.g., internal policies and controls) to safeguard and secure the personal data we collect. Despite these measures, no transmission of data is guaranteed to be 100% secure. You provide personal data to us at your own risk, so we urge you to ensure the security of the networks you use to access our Website.

If you believe the privacy of your personal data has been breached, please contact us immediately, using the contact details below. 

How Long Do We Store Your Personal Data?

We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy. If you would like more information about specific retention periods, please contact us using the contact details below.

Your Privacy Rights

Depending on where you live and the data protection and privacy laws that apply in your jurisdiction, you may have certain rights available to you regarding the privacy of your personal data. These rights may include:

• The right to access the personal data we hold about you
• The right to make us correct any inaccurate personal data about you
• The right to object to us using your personal data for profiling you or making automated decisions about you
• The right to port your data to another data controller
• The right to be ‘forgotten’ by us
• The right to complain about our use of your data

We want to ensure that you retain control over your personal data and that you are always able to exercise your choices and rights about the personal data that we hold about you. If you wish to exercise your privacy rights, you may do so at any time, by contacting us using the contact details below. 

Protecting the Privacy of Minors

Our Website is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from anyone under the age of 16. If you are under 16, you may not attempt to register for our Platform or send any information about yourself to us.

If we become aware that we have collected personal data from someone under the age of 16 without verification of parental consent, we will delete that data promptly. If you are a parent or legal guardian of a child under 16 and believe that a child has provided us with their personal data, please get in touch with us using the contact details below.

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update it, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If we make material updates to this Privacy Policy, we will update the effective date at the top of the Privacy Policy.

Contact Us

If you have any questions, comments, or concerns about the way your personal data is being used or processed by The Climate Tribe, or wish to exercise any of your privacy rights, please contact our Data Protection Officer at:

The Climate Tribe
DPO Email: [email protected]